Family Shelter Manager

Website Knox County Homeless Coalition

Breaking cycles of poverty and homelessness in Midcoast Maine

If you are interested in joining a team, who is committed to supporting individuals and families in order to help achieve goals and change lives for the better; please take a moment to read:

The Shelter Manager at the Hospitality House will run and work to support families on their path to independence.  The Shelter Manager supports the operational and program areas of the shelter, which requires flexibility, multi-tasking, and an ability to think quickly with a solutions based mindset. This position is both challenging and rewarding, working closely with children as they navigate skill development and learning.  The Hospitality House is composed of some of our most courageous community members, and a deeply caring staff that works within the larger KCHC team.

The Shelter Manager is responsible for ensuring a safe and secure environment for individuals, families, and staff. The Shelter Manager oversees both the operational and program components of the shelter. Duties include but are not limited to managing and handling operational and logistical tasks, scheduling and coordinating staff and client services, supporting residents in their individual programming– including families who are experiencing trauma and heightened emotional experiences. This important role requires flexibility and some knowledge of– or willingness to learn about– trauma informed care, reflective listening and learning, de-escalation, strengths based approaches and more. In addition to daily operations and client work the Manager is responsible for the staffing of the Hospitality House, supporting an Assistant Manager and expansive shelter team. The Shelter Manager is responsible for ensuring a safe and secure environment for individuals, families, and staff.

A Bachelor’s degree in mental health and human services or related field or equivalent is required. Preferred  2 years of working in residential programs, client support, health and human services, or the medical field. Must be comfortable with current technology, including Google Suite and Microsoft Office, as well as the ability to learn new softwares easily.

This full time salary position $54,000-$58,000  based on experience, with additional compensation for on call time. Benefits include employer-supported health insurance plans, optional dental and vision plans, life insurance, short term disability insurance, retirement plan with an employer contribution, paid time off, 14 paid holidays, including your very own birthday as a paid day off, and additional time off in the summer. Background and license checks are required prior to hire.

To apply, please submit a resume and cover letter, explaining why you would make a positive addition to the leadership of KCHC to careers@homehelphope.org with the job title in the subject line. Applications will be reviewed on a rolling basis until the position is filled.

To apply for this job email your details to careers@homehelphope.org

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Header Image Courtesy of Dominic Trapani, Moments in Maine.

VISIT US INRockland
25 Park Street Suite 2

Rockland, Maine 04841
VISIT US INCamden
2 Public Landing

Camden, Maine 04843
INFO CENTERHours
Mid-May through Mid-October

Weekdays: 9:00 a.m. – 5:00 p.m.

Weekends and Holidays: 10:00 a.m - 4:00 p.m.


The rest of the year:

Weekdays: 10:00 a.m. - 4:00 p.m.

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Contact us
VISIT US INRockland
25 Park Street Suite 2

Rockland, Maine 04841
VISIT US INCamden
2 Public Landing

Camden, Maine 04843
INFO CENTERHours
Mid-May through Mid-October

Weekdays: 9:00 a.m. – 5:00 p.m.

Weekends and Holidays: 10:00 a.m - 4:00 p.m.


The rest of the year:

Weekdays: 10:00 a.m. - 4:00 p.m.


Header Photo Courtesy of Camden Snow Bowl/Dave Waddell

Follow usSocial Media

Copyright 2022. All rights reserved.

Copyright 2021. All rights reserved.

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